Privacy Policy

Last Updated: June 2026

Overview

By using our website or contacting us, you agree to the practices described in this Privacy Policy.

Information We Collect

When you contact us, we may collect the following information:

• Your name and company name
• Phone number, WhatsApp number and email address
• Radiator model, part number, equipment brand or technical details
• Photos, drawings or specifications shared by you
• Delivery location or address when required for quotation or dispatch
• Basic website usage details such as browser, device and pages visited

How We Use Your Information

Your information is used only for business communication and service purposes, including:

• Replying to your enquiry
• Preparing radiator quotations
• Checking product compatibility and technical requirements
• Processing orders, repairs, dispatch and after-sales support
• Improving our website and customer experience
• Maintaining necessary business records

WhatsApp, Phone & Email Communication

If you contact Ajanta Radiators through WhatsApp, phone or email, we may use the same contact details to respond, share quotations, request technical details, confirm orders or follow up regarding your requirement.

Sharing of Information

We do not sell or rent your personal information. Limited information may be shared only when necessary with:

• Courier or transport partners for delivery
• Service providers required to complete your enquiry or order
• Legal or government authorities when required by law

Cookies & Website Tracking

Our website may use cookies or analytics tools to understand visitor behaviour, improve page performance and provide a better browsing experience. You can disable cookies from your browser settings.

Data Security

We take reasonable care to protect your information from misuse, unauthorised access or loss. However, no online communication or storage method is completely secure.

Your Rights

You may contact us to request correction, update or removal of your personal information from our records, subject to legal and business record requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated changes will be posted on this page.